MyHealth puts the answers you want close at hand.
As soon as results from lab tests, biopsies or imaging studies (ultrasound, mammography, bone density) are complete, they will automatically be available in the MyHealth patient portal if you have an active account. This means you will likely see your results before your care team or provider.
Some results are easier to understand, and others may be more difficult. Please remember an abnormal result does not always mean a serious problem. Your WHA care team reviews all results and will contact you with an explanation by MyHealth, phone or letter. This can take up to three business days.
Please do not call us after hours to discuss results you see in MyHealth (even if they are abnormal) because you will reach the provider on call who may not be familiar with you and your healthcare needs. If you have not heard from your care team about your test results after three business days, please contact our office during business hours.
These changes are part of the 21st Century Cures Act passed by congress in 2016 and finalized earlier this year. They are designed to give you more timely access to your health information and the opportunity to be more involved in your care.
Learn more about MyHealthThis resource from the Oregon Medical Board provides more information on what to expect from various types of physical exams at the doctor's office, including how to advocate for your rights and what to know about medical chaperones.
Learn more about your rights and protections against surprise medical bills.
Read WHA's Notice of Privacy Practices
If you would like to transfer your records to provider outside of WHA, download and complete this form. If you have a MyHealth account, you can also request your records there.
Your clinician wants to be able to see and speak with you during your upcoming appointment, so please take a moment to make sure you're prepared.
Here's all the information we covered with you at the beginning of your pregnancy and other helpful resources, including information from the CDC and American College of Obstetricians and Gynecologists on pregnancy and COVID-19.
Masks are no longer required—but still greatly appreciated.
Learn more about when--and how--you'll hear about your test results and how we'll work with you to adjust your treatment plan, if necessary.
Life happens and we’re here when it does. Learn more about what to do when you think you need to be seen urgently or need help after hours.
If you have a visit in one of our offices, you could be asked to provide feedback through an online survey. Learn more about what we do with the information here.
Every good relationship has clear expectations—and we want this to be a very good relationship! Learn more about what you can expect from us and vice versa.
Learn more about WHA’s free translation services and our commitment to non-discrimination.
WHA is part of the Legacy Epic computer system for scheduling, medical records and billing. Learn more about what that means for you.
Learn more about how we’re protecting you—and your health information.
Does it sometimes feel like you need a degree in insurance to even understand your statement? Think of this as a crash course to help you understand how we bill for services and what questions to ask your insurance provider.
WHA takes Medicaid, Medicare and most commercial insurance plans. Check the list of insurance companies WHA is contracted with here.
If you’re seeing one of our urogynecologists to talk about urinary incontinence, we may ask you to keep track of things for a while before your visit. Download a copy of the voiding diary here.
Help us get to know you before your visit or get reacquainted if it’s been a while. If you need to complete a wellbeing assessment, a urogynecology intake form—or any other online forms, you’ll have a notification in your MyHealth account.
Remember when mom made sure you had everything you needed? Think of this as mom’s checklist—only shorter.